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Product CenterPRODUCT CENTER
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Application IndustryIndustry INDUSTRY
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Company ProfileCOMPANY INTRODUCTION
- The warranty period of the whole equipment is one year. If there are quality problems, we will provide free after-sales maintenance and replacement.
- The after-sales service personnel are all senior professional and technical personnel of the company, who have passed the formal training of the company and only work independently after passing the examination. After receiving the notice of equipment failure, if the equipment cannot work normally, the after-sales department will give a reply within half an hour outside the Yangtze River Delta, and dispatch personnel to the scene within 2 hours to solve the problem; The Yangtze River Delta within half an hour to reply, and then according to the specific situation within 24 hours to send after-sales personnel to the scene to solve the problem. (In case of abnormal production after startup, the after-sales staff shall communicate with the customer and arrive at the scene within the time required by the customer).
- The company's after-sales staff is on standby 24 hours a day, regardless of Saturday, Sunday and holidays.
- After the equipment arrives at your company, our company will arrange engineering and technical personnel to install and debug the equipment.
- Our company can arrange after-sales technicians to stay in the customer's company for three days, responsible for training and technical guidance (can be extended according to the customer's appropriate requirements) until the acceptance.
- Our after-sales technical staff is responsible for comprehensive training, and your operation and technical staff provide wholehearted service to the installation and operation of our company's equipment without reservation.
- If the customer company has the requirement, our company can help the customer company to carry out the test of the operation of the board machine for its technical personnel.
